Question 1

What facials do you offer?

Accepted Answer

I specialise In lymphatic drainage, face sculpting and most importantly deep relaxation. A mix of facial massage techniques and the use of tools will leave your face sculpted, glowing and released of the tension we hold in our face, head, neck and shoulders. Buccal Massage, Facial Cupping and Dermalux LED can all be added on to facials as well as standalone Dermalux single sessions and courses.

Looking for a facial to target specific skin concerns? Our Decaar Algae Peel blends Algae, Herbs, and Perfluorodecalin in a unique formulation of natural ingredients. Its distinctive approach sets it apart from other skin resurfacers, operating from the basal layer to the surface, accelerating skin cell turnover remarkably from the typical 4-8 weeks to an impressive 72 hours!

Question 2

What products do you use?

Accepted Answer

We use what we love! We use a range of different skin care brands which allows us to tailor the products we use on you based on how your skin is on the day of your appointment. Two amazing brands we love to use are Evolve Organic Beauty and Wildsource Skincare. Our Algae peels are carried out using Decaar Products.

Question 3

How often should I have a facial?

Accepted Answer

Every 4-6 weeks. This aligns with the time frame fro the skin's natural regenration process.

Question 4

Do you treat men?

Accepted Answer

Yes! We just ask that you leave more than 12 hours after shaving before your facial.

Question 5

How do I book?

Accepted Answer

You can book an appointment via our website using any of the 'Book Now' links. For Dermalux Courses, please purchase on my website and I will be in touch to book the sessions In for the recommended protocol timeframes.

Question 6

Do you have a cancellation policy?

Accepted Answer

To secure your booking, you will be asked for a 30% deposit. If cancellation is made before 48 hours then this is fully refundable. Appointments that are rescheduled more than 3 times or no shows will be unable to rebook. Many Thanks in advance for your understanding.

Question 7

How do I pay for my treatment?

Accepted Answer

I accept cash and card payments via stripe. You will be sent an Apple Pay link after your treatment for the remaining balance. If you are paying with a gift voucher, please message me to let me know, so I can disable the deposit link on your booking.

Question 8

Do you sell Gift Vouchers?

Accepted Answer

Yes, Gift Vouchers can be purchased on the Gift Voucher link. If you require a custom amount then please message use the contact us form.

Question 9

Is there parking?

Accepted Answer

Yes, please feel free to park on our driveway. Our google maps location has had to be updated which will take 3-4 weeks. we are 4b. If you arrive at number 2- please continue on the road, round to the left and we are on the right hand side. I will normally be waiting at the door for you. It's a big light grey driveway with a pale blue front door.

Question 10

Can I have a facial if I'm pregnant?

Accepted Answer

We would love to welcome you for a relaxing pregnancy facial after your 12 week NHS scan. We will make sure you and your bump are fully supported throughout your treatment and pregnancy safe products will be used. Dermalux LED can not be used whilst pregnant.

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